Case Studies

When Zoe came to In The Sky IT she had no business website, no professional email, no backup for her business data, and a set of increasingly unwieldy spreadsheets managing her bookings, student records, and finances. She needed someone to make the technology work without requiring her to become a technology expert.

What we did

IT Consultancy: We assessed Zoe's full technology situation and produced a prioritised action plan. Rather than recommending the most sophisticated solution, we recommended the most appropriate one for a sole trader with limited time and a tight budget.

Website & Email: We designed and built a professional website for ZigZag Dance and set up a branded email address, giving the business a credible online presence for the first time.

Hardware: We helped Zoe select and purchase a new laptop suited to her business needs, then transferred all her existing data from her old device to the new one.

Cloud Backup: We implemented an automatic cloud backup solution so that Zoe's student records, choreography notes, and business documents are protected against hardware failure or accidental deletion.

IT Coaching: Over a series of weekly sessions timed around Zoe's teaching schedule, we introduced her to a set of cloud-based tools to replace her manual spreadsheets — covering bookings, student records, and basic bookkeeping.

The result

Zoe now runs ZigZag Dance on a professional technology foundation that takes minutes to manage rather than hours. Her data is backed up, her online presence is live, and she has tools she understands and uses confidently every day.

In The Sky IT's relationship with DDTN is the oldest in our portfolio — and the most personal. John's parents were founding members of the charity, and his first involvement was selling raffle tickets at the annual listeners' Coffee Morning at the age of five. Over the years he has carried out just about every voluntary role the charity has to offer.

When In The Sky IT was formed, DDTN became our first client. The engagement has grown and evolved over the years as the charity's needs have changed and as the technology landscape has shifted around it.

What we did

Website Design & Build: In The Sky IT designed and built the original DDTN website using WordPress, creating a platform the charity's volunteer team could update independently without technical knowledge.

Social Media Setup: We created and configured the charity's Facebook presence, extending its reach to a new audience of supporters, volunteers, and potential donors.

Hosting Migration: When DDTN's original hosting provider shut down, we managed the migration to a new provider without any disruption to the website or email services. The charity's volunteers were unaware anything had changed.

Security Audit & Remediation: The migration was used as an opportunity to conduct a full security audit of the website. The audit revealed a number of vulnerabilities that had accumulated over years of operation. We identified, prioritised, and resolved every issue found.

Ongoing Web Mastery: We continue to provide ongoing administration, platform updates, and technical support to keep the site secure, accessible, and up to date.

The result

DDTN now operates on a secure, well-maintained web presence that its volunteer team can use confidently. The charity has a growing social media following and a website that accurately reflects its work and its history.

TopRow came to In The Sky IT at a critical point in their development: the product had been validated in prototype and they needed to take it to production. The transition from something that works in a controlled environment to something that runs reliably at scale for real users is where many AI startups make expensive architectural mistakes. Getting it right the first time was the brief.

What we did

Cloud Architecture Design: We assessed the product's architecture and designed a cloud infrastructure capable of handling unpredictable user load without requiring a dedicated DevOps team to keep it running. The design prioritised reliability, cost efficiency, and operational simplicity.

Serverless Infrastructure: We implemented a serverless deployment architecture that scales automatically with demand. This means Smabouche can handle traffic spikes without manual intervention, and the team pays for what they use rather than maintaining always-on server capacity.

CI/CD Pipeline: We designed and built a full continuous integration and continuous deployment pipeline, allowing the TopRow development team to ship updates quickly and confidently. The pipeline includes automated testing stages that catch issues before they reach production.

Hosting Environment: We configured and documented the full hosting environment and handed it over to the TopRow team fully understood, with runbooks for common operational tasks so they are not dependent on us to keep the lights on.

The result

Smabouche is now running in a live demo enviroment where you can try it out as the team makes improvements. It is running on infrastructure that scales with its user base and can be maintained by a small team without specialist DevOps resource. The TopRow team are on-schedule to ship their first production release later this year and have continued to iterate on the product without infrastructure becoming a bottleneck